Name:
Pamela McDonald

Education:
2009 - Seniors First Aid Certificate
2005 - Responsible Service of Alcohol Certificate & Responsible Service of Gambling Certificate
2000 - Certificate IV in Digital Production and Multimedia, JMC Academy, Sydney
1999 - Bachelor Arts (Graphic Design), Charles Stuart University, Wagga Wagga
1996 - Higher School Certificate, Port Hacking Highschool, Sydney

Computer Skills:
Intermediate knowledge of Word, Excel, Outlook & Powerpoint.
Intermediate knowledge of design programs Photoshop, InDesign, Illustrator & Acrobat. 
Beginner/Intermediate knowledge of web design programs Flash, Dreamweaver, Fireworks.
Competent with both Mac and PC’s.
Ability to quickly and accurately grasp the concept of all computer systems within
company’s in which I’ve worked.

Work History:
Job Title: Marketing and Administration Assistant
Company Name: Wiltrans International Pty Ltd, Sydney
Employment Period: Full time, June 2008 – February 2009
Job Description:

  • Maintain and update relevant industry websites as well as Wiltrans website.
  • Assist Sales Executives with brochure/marketing distribution.
  • General office, administrative and ad hoc duties.
  • Design and production of marketing collateral, including flyers, postcards, eblasts
    etc. with a high attention to detail and within tight deadlines.
  • Ordering of general office and kitchen supplies as well as office brochure supplies.
  • Ensuring agents and clients’ brochure requests are quickly dispatched to assist
    in achieving revenue goals by increased sales.
  • Maintain and develop quality relationships with travel agents and direct customers.
  • Maintain database and marketing spreadsheets for monthly reports to MD.
  • Keep up to date with industry trends.
  • Organise various corporate events and assist with expo’s.
  • Initiated a more effective filing system of sales reports allowing easier recognition
    of files required.
  • Arrange vase of flowers for office entry on a weekly basis.


Job Title: Senior Consultant/Senior Designer
Company Name: Bridesinbloom, Stanmore
Employment Period: Full time, January 2006 – February 2008
Job Description:

  • Design advertising brochures and magazine adverts to attract customers.
  • Produce floral designs and wedding cakes for magazine photoshoots.
    Merchandise products on site for shoots.
  • Manage the studio of two fulltime staff and up to three casual staff.
  • Ability to prioritise and manage competing priorities.
  • Ability to work with multiple orders within budgets and defined deadlines.
  • Co-ordinate clients, staff and off-site function venues.
  • Consistently achieved sales objectives through studio and web consultations.
  • Build and maintain rapport with existing and new clients, suppliers and
    off site venues.
  • Manage the highly structured business processes and systems of the
    boutique business and general administration including phone enquiries,
    email correspondence, confirming orders, invoicing, and data entry.
  • Prepare weekly budget reports and monthly sales forecasts, and develop
    new ideas and methods to initiate sales for periods where needed. New
    ideas included discounts for low periods and phone or internet based
    consultations, continuous refining of sale pitch, as well as placing guidelines
    to be meet by clients before an appointment. All helped to increase sales
    and close rate (personal close rate of 85%).
  • Merchandise the shop front and off-site venue displays.
  • High standard of detail in taking clients orders, interpreting orders, and
    placing orders with suppliers (within budget).
  • Excellent personal presentation at all times.


Job Title: Event Assistant
Company Name: Sweet Art, Paddington
Employment Period: Casual, October 2005 – December 2005
Job Description:

  • Work as part of a team, often unsupervised and under pressure to assist
    in styling and general events co-ordination.
  • Provide excellent customer service, face to face, via email and on the telephone.
  • Experience in merchandising the shop and shop window display for greater
    sale appeal.
  • Taking the initiative to utilize my graphic design skills by assisting with
    customizing event invitations, helping to increase workflowand performance.


Job Title: Graphic Designer/Office Assistant
Company Name: Jarvis Design & Print, Kirrawee
Employment Period: Full time, February 2005 – January 2006
Job Description:

  • Manage multiple jobs from conception to completion.
  • Attention to detail, checking supplied artwork ready for print and making
    corrections where necessary.
  • General office duties, including invoicing, phone enquiries and customer service.
  • Implemented a more efficient back-up and archiving system for the design
    department on my own initiative, which increased workflow.


Job Title: Florist
Company Name: Roses Only, Sydney
Employment Period: Full time, March 2004 - November 2004
Job Description:

  • Working as a florist in the everyday running of the flower store.
  • Designing shop front window displays.
  • Creating bouquets and arrangements for sale, orders and corporate and event functions.
  • Conditioning of flowers.
  • Taking orders by phone, over the internet and in person.
  • Cashing up and ordering flowers for the smooth running of the store.
  • Designing the Roses Only monthly newsletter using Publisher and Photoshop.


Job Title: Florist
Company Name: In Flower, London
Employment Period: Full time, November 2001 – October 2002
Job Description:

  • Working as a florist in the daily operation of the shop situated in a major
    London train station, often working under pressure and unsupervised.


Job Title: Bar/Café Supervisor
Company Name: Velocity (Airport Retail Enterprises), Sydney
Employment Period: Full time, February 2003 – December 2003
Part time, January 2001 – June 2001
Job Description:

  • Working as part of a team in the daily operation of the busy café and bar
    located within the Qantas domestic airport in Sydney, steering business
    effectively through intense periods of trading.


Job Title: Graphic/Multimedia Designer
Company Name: Advision, Crows Nest
Employment Period: Fulltime, March 2000 – June 2001
Job Description:

  • Ability to work unsupervised or in a group situation.
  • Provide original, effective and creative design solutions from start to finish,
    within time scales and budget.
  • Manage simultaneously a number of individual design projects.
  • Communicate effectively with clients, suppliers and colleagues.
  • General office duties and day-to-day running of the studio, booking
    freelances and couriers, phone enquiries etc.

Referees:
Available on request.